Frequently Asked Questions
Everything you need to know about your MChastity shopping experience.
How is the packaging handled for my privacy?
We prioritize your discretion. All orders are shipped in plain, unmarked cardboard boxes or mailers with no mention of the brand or product contents on the exterior.
What materials are used in your products?
MChastity products are crafted from high-quality, body-safe materials including medical-grade silicone, premium stainless steel, and polycarbonate to ensure both comfort and durability.
How long does shipping typically take?
Standard shipping usually takes 7-15 business days depending on your location. You will receive a tracking number via email as soon as your order has been dispatched.
What is your return policy for hygiene products?
Due to the intimate nature of our products, we cannot accept returns on items that have been opened or used. If you receive a defective item, please contact our support team within 14 days for a replacement.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and several secure international payment gateways to ensure a safe checkout process.
How do I determine the correct size for me?
Each product page features a detailed sizing guide. We recommend measuring carefully with a soft tape measure before ordering to ensure the best fit and maximum comfort.